Frequently Asked Questions

The system uses moisture sensors in the soil to measure hydration and then activates the water valve only when plants need it, avoiding overwatering.

Yes, the sensors and water control unit operate in a wide range of conditions, making it suitable for both indoor pots and outdoor garden beds.

Installation is tool-free and guided step by step in the Gardenao app. You’ll be up and running in minutes, even without prior experience.

Sensors collect data on light, temperature, and soil composition. Our AI analyzes these metrics to detect nutrient imbalances or stress factors.

Support is available via email at support@gardenao.tech, through our online knowledge base, and via in-app chat for real-time assistance.

The AI uses a combination of multispectral light sensors and soil probes to detect changes in leaf color, moisture levels, and nutrient balance. Data is processed on-device and cross-referenced with a plant database tailored to common garden species. Alerts are sent when any reading deviates from optimal ranges, helping you address early signs of stress.

Yes. The system’s precision valve modulates water output in real time based on sensor readings. It factors in soil moisture, ambient humidity, and plant type settings in the mobile app. You can override schedules or set custom thresholds, giving you full control over irrigation cycles without manual intervention.

Our plant database covers over 100 common herbs, vegetables, ornamentals, and indoor houseplants. Each entry includes ideal moisture and light profiles. You can also add custom plant records by entering species details, and the AI will adapt its recommendations based on your unique selection.

No special tools are required. The kit includes snap-fit components, pre-calibrated sensors and quick-connect tubes. A simple screwdriver and the included mounting brackets are all you need. Setup typically takes under 20 minutes, with step-by-step guidance in the mobile app.

Absolutely. Our companion app connects securely over Wi-Fi or Bluetooth. You can review live sensor data, adjust watering schedules, and receive notifications about plant health. The interface is designed for both beginners and advanced users, with presets and custom configuration options.

The sensor uses capacitive measurement to assess the dielectric properties of the soil, delivering accurate moisture readings without causing corrosion. It samples data every 15 minutes and streams it to the AI module, which then evaluates whether the soil has reached the optimal hydration point for your chosen plant variety.

Routine maintenance involves rinsing filter screens and topping up the water reservoir every 1–2 weeks, depending on usage. Sensor probes should be wiped clean monthly to prevent residue build-up. Firmware updates are delivered automatically through the app, ensuring the AI stays current with new plant profiles.

gardenao offers technical support via email and live chat Monday through Friday, 08:00–18:00 CET. Our team assists with setup, troubleshooting, and firmware updates. Replacement parts and upgrades are available through our online store at gardenao.tech.